My box was delivered in the heat — is the mix still good?Updated 22 days ago

Short answer: almost certainly yes! Bootylicious Muffins are a dry, shelf-stable mix designed to handle real-world shipping — including hot Texas summers. Heat during transit doesn’t spoil the mix the way it would fresh baked goods.

A few tips:

• Once your box is delivered, bring it inside rather than leaving it on a hot porch all day
• Store cups in a cool, dry spot like the pantry — no refrigeration needed
• Check the Best By date printed on each cup

If anything in your box actually arrived damaged, melted, or compromised — crushed cups, broken seals, anything that doesn’t look right — we’ll make it right fast, with no photos needed, and whatever arrived is yours to keep. File a quick claim with OrderProtection, our resolution partner:

👉 Start your claim here — you’ll just need the email used on your order and your order number. Claims typically resolve in under 24 hours.

And if you’ve already mixed one up and it tastes or smells off, email us at [email protected] with your order number and we’ll take care of you.