Orders, Shipping & Returns
Where can I buy Bootylicious Muffins?
You can grab Bootylicious Muffins from any of our official sales channels:. Website: bootyliciousmuffins.com. TikTok Shop: Search Bootylicious Muffins in the TikTok app or visit our official shop page. Amazon: amazon.com/bootyliciousmuffins. If you’r
Where do Bootylicious Muffins ship from?
All orders are shipped fresh from our Texas fulfillment facility.We package everything carefully to make sure your muffins arrive in perfect shape.If you’re nearby, you’ll usually see faster delivery times!
Do you have a return policy?
The Bootylicious Promise: don't love your first order — no matter what — get a refund within 30 days, capped at the value of a 36-pack, and keep the muffins. Damaged, missing, wrong, or lost packages go through a quick OrderProtection claim, no photo
How long do refunds take to appear?
Once your refund has been issued, it usually takes 5–10 business days for the amount to show up in your original payment method.Timing can vary depending on your bank or credit card company. If you haven’t seen the refund after 10 business days, plea
What if an item arrives damaged or missing?
Damaged, melted, missing, or wrong items — no photos needed, keep what arrived. File a quick OrderProtection claim with your order email and order number; claims typically resolve in under 24 hours.
Why isn’t my discount or promo code working?
The most common reasons a discount code doesn’t work are listed below:. The code has already been used.Most of our promo codes are single-use and can’t be applied more than once per customer. The code has expired.Some codes are time-limited and may n
Can I build my own box or mix flavors?
Absolutely! You can build your own custom Build Your Box in a 12-Pack, 24-Pack, or 36-Pack right on our website. Build Your Box is website-only — Amazon and TikTok Shop offer pre-selected variety packs.
I need to cancel my order
Unshipped website orders: email us fast and we'll cancel. Shipped orders can't be pulled back, but you can return on arrival for a refund. TikTok/Amazon cancel through their platforms. Subscriptions: cancel or skip anytime in your passwordless portal
My package says “Delivered” but it hasn’t arrived. What should I do?
No waiting, no neighbor checks — file a quick OrderProtection claim with your order email and order number. Claims typically resolve in under 24 hours. TikTok/Amazon orders go through their own platforms.
What shipping options do you offer?
Most of our orders are shipped through USPS Ground Advantage or UPS Ground These services are the most cost-efficient and typically deliver within 2–4 business days, depending on your location. If you need your order faster, we also offer expedited s
Do you ship to PO boxes, APO/FPO, Alaska, or Hawaii?
Yes! We ship to PO boxes, APO/FPO addresses, Alaska, and Hawaii. All orders are shipped through USPSWe automatically choose the best carrier and route to make sure your package arrives as quickly and safely as possible. Just note that shipping times
Do you ship internationally?
At the moment, we currently ship to all U.S. states and territories, including Hawaii, Alaska, Puerto Rico, Guam, and APO/FPO military addresses. 🇺🇸. We don’t offer international shipping just yet, but it’s something we’re exploring for the future.
Can I update my shipping address or order after it’s placed?
Once an order has been submitted, it immediately starts processing in our system so we can get it shipped out as fast as possible.If you notice an error in your address or need to make a change, reach out to us right away at support@bootyliciousmuffi
How long does shipping take?
Orders before 10 AM CST usually ship same business day; after 10 AM, the next. Allow 1-2 days during high-volume periods. Lost, stuck, or marked-delivered-but-missing packages go through a quick OrderProtection claim — typically under 24 hours.
What flavors are in the Variety 12-Pack?
Our Variety 12-Pack currently contains the following flavors:. Banana Peanut Butter: 1. Chocolate Peanut Butter: 1. Blueberry: 1. Cinnamon Bun: 1. Double Chocolate: 1. Birthday Cake: 1. Lemon Poppy Seed: 1. Chocolate Chip: 1. Mint Brownie: 1. Strawbe
What flavors are in the Variety 24-Pack?
Our Variety 24-Pack includes two of each of our best-selling flavors:. Banana Peanut Butter (2). Chocolate Peanut Butter (2). Blueberry (2). Cinnamon Bun (2). Double Chocolate (2). Birthday Cake (2). Lemon Poppy Seed (2). Chocolate Chip (2). Mint Bro
How do subscriptions and one-time orders differ?
One-time orders are exactly that — a single purchase.Subscriptions automatically ship your favorite muffins on a schedule you choose (weekly, bi-weekly, monthly, etc.) with a discount built in. You can manage your subscription anytime through your cu
How can I track my order status or find my tracking link?
Track your order via the confirmation email link or your account under Orders. Tracking can take 24 hours to update. Marked delivered but missing, or lost in transit? File a quick OrderProtection claim — typically resolved in under 24 hours.
What happens during holiday or high-volume shipping periods?
During peak times like holidays or limited-edition flavor launches, processing times can extend by a day or two due to higher order volume.Once shipped, transit times depend on the carrier’s schedule. We’ll always post shipping updates and cutoff dat
My box was delivered in the heat — is the mix still good?
Yes — the mix is dry and shelf-stable, built to handle summer shipping. Bring your box inside once delivered and store it cool and dry. Anything that arrives actually damaged or melted goes through a quick OrderProtection claim, no photos needed.
What is OrderProtection ("Cover Your Buns") at checkout?
OrderProtection ("Cover Your Buns" at checkout) is our resolution partner for lost, stolen, damaged, missing, or wrong-item orders. Claims are filed online with just your order email and number — no photos — and typically resolve in under 24 hours.
Can I stack or combine discount codes?
Some codes stack at checkout for compound savings. Stacked discounts multiply rather than add (20% + 10% = 28% off, not 30%). Some codes are restricted from combining; checkout always shows your final price before you pay.
I ordered on TikTok Shop or Amazon — how do tracking, returns, and refunds work?
TikTok Shop and Amazon orders are managed through those platforms — tracking, returns, refunds, and cancellations all run on their policies. Message us with your platform and order number and we'll help within their process.
Why was my order canceled without my request?
Unrequested cancellations usually mean one of three things: a subscription was canceled/paused before shipping, the payment was flagged for security review, or a checkout mix-up. Canceled orders aren't charged — pending authorizations drop off in day
Can I send Bootylicious Muffins as a gift?
Two easy ways to gift: ship a box straight to their address at checkout (standard shipping is free), or send a digital Bootylicious Muffins Gift Card by email. For gifts we recommend one-time boxes or gift cards rather than subscriptions.