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Need a hand with your order or have a question about your muffins? Our support team is here to help. Fill out the form below and we’ll get back to you as soon as possible — usually within 1 business day.

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It depends on where you ordered.<ul><li>Website orders: if it hasn&apos;t shipped, email <a href="mailto:support@bootyliciousmuffins.com">support@bootyliciousmuffins.com</a> right away with your order number and we&apos;ll cancel it. Once it ships, we can&apos;t stop it.</li><li>Subscription renewals: skip, edit or cancel anytime in your <a href="https://bootyliciousmuffins.com/tools/recurring/get-subscription-access">subscription portal</a>.</li><li>Amazon, TikTok Shop or Walmart.com: those orders are handled through that platform, so cancel there.</li></ul>If a subscription renewal already went through, email us and we&apos;ll help.Related<ul><li><a href="https://bootylicious-muffins.gorgias.help/en-US/how-do-i-cancel-my-subscription-2652030">How do I cancel my subscription?</a></li><li><a href="https://bootylicious-muffins.gorgias.help/en-US/can-i-update-my-shipping-address-or-order-after-it%E2%80%99s-placed-2880757">Can I update my shipping address or order after it&apos;s placed?</a></li><li><a href="https://bootylicious-muffins.gorgias.help/en-US/I-ordered-on-TikTok-Shop-or-Amazon-how-do-tracking-returns-and-refunds-work-7749607">I ordered on Amazon, TikTok Shop or Walmart.com. How do tracking, returns and refunds work?</a></li></ul>

Unshipped website orders: email us right away and we'll cancel. Shipped orders can't be stopped. Subscription renewals: skip, edit or cancel in your portal.

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Orders, Shipping & Returns

Nutrition Facts & Full Ingredient List

What’s inside Bootylicious Muffins?

Where does the protein in Bootylicious Muffins come from?

Do your muffins have any artificial ingredients or preservatives?

What are net carbs and how do you calculate them?

What sweeteners do you use?

Are Bootylicious Muffins gluten-free?

Are Bootylicious Muffins vegan or vegetarian friendly?

Are Bootylicious Muffins dairy-free?

Are Bootylicious Muffins nut-free?

Are Bootylicious Muffins keto-friendly?

Are Bootylicious Muffins Halal-certified?

Are Bootylicious Muffins Kosher?

Are Bootylicious Muffins okay for kids or during pregnancy?

Products & Nutrition

Where can I buy Bootylicious Muffins?

Where do Bootylicious Muffins ship from?

Do you have a return policy?

How long do refunds take to appear?

What if an item arrives damaged or missing?

Why isn't my discount code working, and can I combine codes?

Can I build my own box or mix flavors?

My package says “Delivered” but it hasn’t arrived. What should I do?

How long does shipping take, and what are my options?

Do you ship to PO boxes, APO/FPO, Alaska, or Hawaii?

Do you ship internationally?

Can I update my shipping address or order after it’s placed?

What flavors are in the Variety Packs?

How do subscriptions and one-time orders differ?

How can I track my order status or find my tracking link?

My box was delivered in the heat. Is the mix still good?

What is OrderProtection ("Cover Your Buns") at checkout?

I ordered on Amazon, TikTok Shop or Walmart.com. How do tracking, returns and refunds work?

Why was my order canceled without my request?

Can I send Bootylicious Muffins as a gift?

How do I contact customer service?

Is a flavor out of stock or seasonal?

Want to collab or become a creator?

How to make and enjoy Bootylicious Muffins

How to cook Bootylicious Muffins without a microwave

Can I use milk or other liquids instead of water?

Why is my muffin too wet or undercooked?

Why did my muffin turn out dry or overcooked?

How long do Bootylicious Muffins last?

Didn't love the taste or texture?

Cooking & Usage

Is there a commitment or minimum term for subscriptions?

Why was I charged without a reminder email?

How do I change the flavors or size of my subscription?

How do I change my delivery frequency?

How do I cancel my subscription?

How does Bun Club work?

How do I log in to my subscription portal?

Subscriptions & Account

I need to cancel my orderUpdated 16 days ago