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My package says “Delivered” but it hasn’t arrived. What should I do?Updated 14 days ago

No need to wait or check with neighbors. File a claim at claim.orderprotection.com/start with your order email and order number. Adding your shipping address helps too. No photos needed, and you keep what arrived.

Your order details are in your order confirmation email. Can't find them? Email [email protected] and we'll send them over.

Ordered on Amazon, TikTok Shop or Walmart.com? Those orders are handled through that platform.

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