My package says “Delivered” but it hasn’t arrived. What should I do?Updated 3 months ago

We’re sorry this happened — that’s always frustrating. In most cases, the carrier may have accidentally scanned the package as delivered early or left it at a nearby address by mistake.

Here’s what we recommend:

1. Wait 1–2 business days.
   USPS and UPS often correct these errors and complete the delivery within a day or two.

2. Check around your property and with neighbors.
   Sometimes packages are tucked behind bushes, inside mail lockers, or dropped off at the wrong house.

3. Contact your local post office or UPS center.
   They can check the GPS scan location to see exactly where the driver marked the package as delivered.

If your order still hasn’t shown up after 2 business days, please email us at [email protected] with your order number and we’ll help you out.

Note: For TikTok or Amazon orders, please reach out directly through those platforms for assistance. They require claims to be filed within their own systems.