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Damaged, melted or missing items: File a claim at <a href="https://claim.orderprotection.com/start">claim.orderprotection.com/start</a> with your order email and order number. Adding your shipping address helps too. No photos needed, and you keep what arrived. Claims usually resolve within 24 hours.Wrong items: email <a href="mailto:support@bootyliciousmuffins.com">support@bootyliciousmuffins.com</a> with your order number, what you ordered and a photo of what arrived.Amazon, TikTok Shop or Walmart.com orders: these are handled through <a href="https://bootylicious-muffins.gorgias.help/en-US/I-ordered-on-TikTok-Shop-or-Amazon-how-do-tracking-returns-and-refunds-work-7749607">that platform</a>.Related<ul><li><a href="https://bootylicious-muffins.gorgias.help/en-US/What-is-OrderProtection-Cover-Your-Buns-at-checkout-7749603">What is OrderProtection (&quot;Cover Your Buns&quot;) at checkout?</a></li><li><a href="https://bootylicious-muffins.gorgias.help/en-US/do-you-have-a-return-policy-2652425">Do you have a return policy?</a></li><li><a href="https://bootylicious-muffins.gorgias.help/en-US/my-package-says-%E2%80%9Cdelivered%E2%80%9D-but-it-hasn%E2%80%99t-arrived-what-should-i-do-2652433">My package says &quot;Delivered&quot; but it hasn&apos;t arrived. What should I do?</a></li></ul>

Damaged, melted or missing items: file a claim with OrderProtection, no photos needed. Wrong items: email us your order number and a photo.

What if an item arrives damaged or missing?

Orders, Shipping & Returns

Nutrition Facts & Full Ingredient List

What’s inside Bootylicious Muffins?

Where does the protein in Bootylicious Muffins come from?

Do your muffins have any artificial ingredients or preservatives?

What are net carbs and how do you calculate them?

What sweeteners do you use?

Are Bootylicious Muffins gluten-free?

Are Bootylicious Muffins vegan or vegetarian friendly?

Are Bootylicious Muffins dairy-free?

Are Bootylicious Muffins nut-free?

Are Bootylicious Muffins keto-friendly?

Are Bootylicious Muffins Halal-certified?

Are Bootylicious Muffins Kosher?

Are Bootylicious Muffins okay for kids or during pregnancy?

Products & Nutrition

Where can I buy Bootylicious Muffins?

Where do Bootylicious Muffins ship from?

Do you have a return policy?

How long do refunds take to appear?

Why isn't my discount code working, and can I combine codes?

Can I build my own box or mix flavors?

I need to cancel my order

My package says “Delivered” but it hasn’t arrived. What should I do?

How long does shipping take, and what are my options?

Do you ship to PO boxes, APO/FPO, Alaska, or Hawaii?

Do you ship internationally?

Can I update my shipping address or order after it’s placed?

What flavors are in the Variety Packs?

How do subscriptions and one-time orders differ?

How can I track my order status or find my tracking link?

My box was delivered in the heat. Is the mix still good?

What is OrderProtection ("Cover Your Buns") at checkout?

I ordered on Amazon, TikTok Shop or Walmart.com. How do tracking, returns and refunds work?

Why was my order canceled without my request?

Can I send Bootylicious Muffins as a gift?

How do I contact customer service?

Is a flavor out of stock or seasonal?

Want to collab or become a creator?

How to make and enjoy Bootylicious Muffins

How to cook Bootylicious Muffins without a microwave

Can I use milk or other liquids instead of water?

Why is my muffin too wet or undercooked?

Why did my muffin turn out dry or overcooked?

How long do Bootylicious Muffins last?

Didn't love the taste or texture?

Cooking & Usage

Is there a commitment or minimum term for subscriptions?

Why was I charged without a reminder email?

How do I change the flavors or size of my subscription?

How do I change my delivery frequency?

How do I cancel my subscription?

How does Bun Club work?

How do I log in to my subscription portal?

Subscriptions & Account

What if an item arrives damaged or missing?Updated 16 days ago